On this episode of CTSI ClearTalk, we discuss what it takes to safely and successfully reopen the world’s businesses and being prepared for a new normal. Host Tyler Kern speaks with CTSI Vice President, Ron Pusey and Sr. Healthcare Account Executive, Mark Thompson about what reopening means for security, surveillance, and access control.
“The most critical thing leaders can do for their operation,” Pusey said, “is to ensure that they’ve thoroughly reviewed their plans and policies surrounding these initiatives to ensure that employee buy-in and understanding is high and that they aren’t just purchasing technology for technology’s sake.”
“Realistically, without a plan, without a process, without workflow and without policy, it’s very difficult to deploy a technology to solve something when you haven’t planned on how you’re going to use it,” Pusey continued.

Key items that need to be determined include which entrances will be open to employees and guest, how the flow of traffic will be managed and monitored, which solutions will assist in that process and, if an organization is planning on solutions that alarm when out-of-range conditions are present, how those alarm conditions will be handled.
In other words, it’s not enough to just have the data – it all has to go somewhere, be analyzed, and be acted upon.
All of these efforts are aimed toward avoiding the one cardinal sin of security and access control – providing a false sense of security for occupants that isn’t backed by effective technology, integrations and policy.
Throughout the episode, Kern, Pusey, and Thompson dive into critical solutions for any industry and how technologies can be customized to meet the needs of your environment. We also explore how CTSI can help evaluate your Visitor Management & Access Control strategies and review key questions that organizations should be asking when selecting and customizing technology solutions.